What is seatd?
Secure in-venue food and drink ordering system
Robust, COVID-secure technology
No download required, simply scan a QR code
Support local charities and health workers
Optimise sales with user behaviour analysis
What our venues say
We usually operate as an 800 capacity venue, which we limited to 160
post-lockdown spread over the 3 floors. We introduced the use of Seatd for ordering our drinks. It
was such an easy way in which our customers and staff can order their drinks contact-free.
It’s worked extremely well with customers being able to see the prices of products and order with ease. It’s a really clean layout and very easy to navigate… especially for older users.
Feedback from customers has been great expressing that this app is exceptionally easy to use. They are able to order drinks without having to leave their seats.. which results in them ordering more!
We used seatd to allow guests to purchase drinks from lots of different
bars at our drinks festival in London.
The software allowed us to serve more efficiently and adhere to covid-restrictions.
There was a lot of support from the seatd team to set this up and we’re delighted with how the profiles looked with them being customised to a level that worked well for the brand.
Key for us was the event analytics where we could see what drinks were being sold which let us offer additional drinks options throughout the weekend if we wanted to.
We added the Seatd system to our venue for quick and efficient customer
service. After lockdown we opened up an outside area and this was perfect for ensuring we can take
orders without having service staff waiting on the tables. Once we were able to use our inside
space, we were easily able to expand to a much larger number of tables.
We’ve also been able to use the menus to suggest that customers buy an extra shot with their drinks order so it’s worked really well for add-on sales and the fact the app suggests that customers pay a table service charge means that the cost of the app is more than covered.
When we reopened after lockdown, we needed a system to allow us to serve
customers both inside and outside our venue. The seatd app was very easy to set up and our service
team picked it up very quickly.
The app has allowed us to work much more efficiently because we don’t need to have a member of staff walking around taking orders from guests. That means our team can focus on making the drinks / food and serving our customers.
We’ve used seatd at Nebula in East London since opening, and have been
delighted with the app. Our guests’ experience is enhanced by it’s brilliant usability and rapid
It’s very easy to set up. Easier to operate and customise, and has been a godsend in these trying times. Can’t recommend highly enough.
Test and Trace
Our Covid secure technology will ensure your venue can respect the privacy of your customers while adhering to the track and trace guidelines set out by the Government.
On arrival, your guests can simply head to your venue’s seatd profile, fill in their details and click send… it’s as simple as that.
If your venue receives an NHS test and trace request, seatd will be able to provide the data they need for a specific date and time, ensuring you are compliant and your customers safe.Get in touch
Limitless Choices to Reflect Your Venue
seatd offers the ability to upload your venue's logo and imagery, to ensure you are portraying the venue in the best light.
As well as these options, you have a choice of colours for the app, so can choose the one which best reflects and frames your brand and style.Get in touch
Full Menu and Ordering Capability
Construct your existing menu down to the finest detail.
Add items which have customisation options, add-ons, and calculate the price on the fly.Get in touch
Complete Payment Processing
Using a secure, bank authorised technology, seatd can process your customer’s payment details, and handle all major cards and payment providers (e.g. Apple Pay and G Pay).
There are no additional fees for payments conducted through the app.Get in touch
Transparent Pricing, on a Secure System
We want to get you back up and running as soon as possible, on the best technology available. Our pricing works like this:
- No setup or subscription fees
- No contract lock-ins
- We take 1% commission on each order
- Payments all taken with modern, Stripe payment technology
seatd in the news
Become a seatd ambassador
As an ambassador you will receive a cash reward for each venue you bring on board with seatd. More details about this will be provided in your welcome email after you have been approved.
We can support restaurants, pubs, cafes, bars, sports stadiums, festivals and hotels as they look to recover from the COVID-19 pandemic.
Becoming an ambassador is easy, simply fill out the form at the link below and we'll be in touch to discuss your application.